Locked Out Of Hol

Questions and Messages for HOL Administrators

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Prof. Opal
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Postby Prof. Opal » Wed Sep 02, 2009 4:42 pm

Dear Mark: Natalia Bocchi sent me a message saying she could not get into the HOL Forum for my course because someone is using her ID #: na937

Could you check to see if there's a fixable problem? Below is the original message (I wrote her back to get her full name and ID#). Thanks so much! Opal

Hello professor, my name is Natalia and I just enroll in your class, my problem is I can not log into the forum because it gives me the HOL ID error and tells me I have to change it to another because it is being used.
I wanted to know how to change it, because in turn, I can not access the course material.
Thank you very much.
With love, Naty
Professor Opal Dragonfly

Magical Creatures Lore I, and II
Potable Potions I, II, and III
Principles of Deep Magic I
Symbolism in HP Literature


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Prof. Ulol Kimil
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Postby Prof. Ulol Kimil » Wed Sep 02, 2009 6:27 pm

Is she trying to log in the forum using her HOL ID?
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Prof. Opal
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Postby Prof. Opal » Thu Sep 03, 2009 2:51 am

Prof. Ulol Kimil wrote:
QUOTE (Prof. Ulol Kimil @ Sep 2 2009, 06:27 PM) <{POST_SNAPBACK}>
Is she trying to log in the forum using her HOL ID?


Dear Ulol--I don't know--that's what her message seems to say. (She can do the course's work because it's all at my website.) It sounds like she can get into the HOL site, but not the Forum. Shall I send her to you? Opal
Professor Opal Dragonfly

Magical Creatures Lore I, and II
Potable Potions I, II, and III
Principles of Deep Magic I
Symbolism in HP Literature


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Prof. Rorey Padfoot
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Postby Prof. Rorey Padfoot » Thu Sep 03, 2009 2:52 pm

Sorry to chime in here, but it sounds as if she can't log into your forum Opal. As she states she can not see the course work. And your assignments and such are on your forum correct?

I can not log into the forum because it gives me the HOL ID error and tells me I have to change it to another because it is being used.
I wanted to know how to change it, because in turn, I can not access the course material.


Perhaps clarifying with her which forum she can not see, the HOL forum or the class forum? As she is very vague about it as well. lol

*slipping out now* :ph34r:
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Prof. Mark Mandrake
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Postby Prof. Mark Mandrake » Thu Sep 03, 2009 8:19 pm

I have no clue about this: the message makes no sense to me. By the way, she's not in one of Opal's classes.

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Prof. Opal
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Postby Prof. Opal » Fri Sep 04, 2009 5:57 am

Dear All--I can't imagine why she would receive an HOL ID "error" message from my website (?), so it does sound like she's trying to do something at HOL. However, I will write her back and try to get more clarification from her. Maybe she can contact one of you directly. Opal
Professor Opal Dragonfly

Magical Creatures Lore I, and II
Potable Potions I, II, and III
Principles of Deep Magic I
Symbolism in HP Literature


My Web Site


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